TorGuard Review

5 (100%) 1 vote

Miami-based TorGuard is arguably one of the most popular VPN service providers in the world. It is a global VPN solutions provider that guarantees complete anonymity, unlimited speeds, full UDP download support on all SOCKS5 proxies, an excellent 99.99% uptime, as well as 24/7 customer support.

TorGuard Overview

TorGuard offers solutions to address different needs, from proxy to anonymous email, VPN, and a full privacy package (privacy bundle). The main products are the privacy bundles, available in monthly, quarterly, and annual packages. If you only need something to bypass restrictions or send anonymous emails, you don’t have to get a full privacy bundle. You can just pay for an anonymous proxy, anonymous VPN, or anonymous email service. All of which obviously cost cheaper than the full privacy bundle.

TorGuard is one of the established names in VPN services at present, maintaining servers in different parts of the world including Russia, Germany, United Kingdom, Canada, the Netherlands, Romania, France, Australia, Belgium, Brazil, Chile, China, Bulgaria, and more.

No Free Trial Period but with Money Back Guarantee

Looking for a VPN service you can try out for free? Unfortunately, TorGuard can’t be one of your options. It does not offer a free trial period. What it offers is just a 7-day money back guarantee. While others consider this as a trial period, we prefer to meaning of “free trial” to something that does not really involve any spending. With TorGuard, you will have to pay for the service and just decide to ask for a refund later on if you are not satisfied.

TorGuard Setup and Interface

Like most other leading VPN solutions, expect easy installation and setup with TorGuard. It shouldn’t be difficult using this service even for those who are new to VPNs. Basically, you just have to download the TorGuard client from TorGuard website (under the Downloads page, link is on the footer section of the site), install it, select a server, and connect. It’s similar to the download-install-select-server-connect routine you get to do with other VPN services. Sometimes you don’t even have to select a server anymore. The default settings work well enough most of the time, although it’s still better to choose a server located near you to achieve the best connection. You may also check the “Auto Connect at TorGuard Launch” option so you can proceed to immediately enabling VPN protection the next time you launch the application.

It is also possible to not install the TorGuard client. You can just do a manual VPN setup depending on the protocol you want to use with the VPN details supplied by TorGuard. TorGuard provides a comprehensive collection of tutorials for manually setting up a TorGuard VPN connection in different protocols and devices/operating systems. Just go to the Setup page (link is near the upper right corner of the site).

The TorGuard client’s interface is as simple and intuitive just like what you would find in most other VPN clients. It’s just a small window that provides options for the server you want to use, the tunnel type, protocol, and cipher; and a Connect button at the bottom part. The interface is similar across all devices and operating systems. It should be easy to figure it out. Still, if you get confused, you can always go to the Getting Started (link is on the footer part of the site) page for guidance or head to the TorGuard Knowledge Base to find a tutorial or guide you can use.

If you’re too lazy to explore the knowledge base, you can always drop a question through TorGuard’s live support channel. You are likely to get a quick response, especially if you are a paying customer. The competent support staff can quickly provide the details you need or send you a link to the specific instructions to address your concern.

TorGuard Security

TorGuard has good security, to say the least. It supports the PPTP, SSTP, L2TP/IPsec, Ikev2, and OpenVPN protocols. It uses 256-bit encryption as well as TSL tunneling. It affords protection with secure DNS servers and over 1,600 VPN servers in more than 50 countries worldwide. TorGuard also offers log-free offshore email storage along with POP3 email input and MITM protection. Additionally, through firewall rules, TorGuard’s proxy service can serve as a line of defense against spam.

Privacy

The zero logs policy of TorGuard provides a good assurance that your privacy will be protected. It guarantees 100% anonymity. TorGuard does not collect traffic and network usage information.  The only details obtained from users are those required when processing the orders/payments to avail of the TorGuard service, as well as the information obtained with the cookies and Google Analytics used in tracking access to the official TorGuard website. There should be nothing worrisome with these.

TorGuard guarantees that it does not share user information with third parties or government agencies unless required by law. The company, however, may use these information to “enhance user experience” by sharing these information with “trusted affiliates, independent contractors, and business partners.”

TorGuard Speed

This TorGuard review is of course incomplete without discussing the speed. Based on what we’ve experienced, there’s nothing to complain about. It’s similar to what you will experience in other leading VPN services. As expected, speeds in some regions can be faster or slower than in others–nothing unusual. The reduction in speed is not that much to affect the user experience unless your ISP or the internet connection plan you subscribed to is inherently slow that a 10% to 25% speed reduction already means a lot. If you are on a 3 Mbps connection or higher, it would be rare to have buffering issues when you watch 720p videos online unless your ISP is really inconsistent. Similarly, you shouldn’t have problems with torrents as P2P connections are supported with TorGuard.

Usability

Comparable to the leading VPN service providers, TorGuard has excellent usability. Use it to achieve anonymity, privacy protection, and security while accessing websites and online services. It is also a good solution for ensuring security when accessing public wi-fi networks. It can be quickly installed on various devices with different operating systems. The interface, as mentioned, is also intuitive. Just select your preferred server from the dropdown list and you’re ready to connect and browse the web without restrictions and speed limits. Access location-restricted sites or services and bypass net neutrality defeating policies of some ISPs (especially now that the US legislature has lifted net neutrality rules from the FCC). Moreover, TorGuard is a good VPN to go with the Tor browser in accessing darknet sites.

Highlight Features

TorGuard comes with a comprehensive array of features to ensure anonymity and security. Some of the most notable of which are as follows:

  • Secure DNS servers
  • Fast download speeds
  • No bandwidth restrictions
  • More than 1,600 VPN servers in over 50 countries in different parts of the world
  • Over 2,000 IPs in more than 50 countries
  • Dedicated IP address
  • Zero logs policy
  • Secure G/PGP encryption
  • Up to 5 simultaneous connections allowed
  • Full UDP download support on all SOCKS5 proxies
  • 99.99% uptime guarantee
  • 24/7 customer support, including live support
  • Unlimited storage for premium accounts
  • Email protection versus Main the Middle attacks
  • 7-day money back guarantee
  • Support for bitcoin payments

Compatible Devices

Like most other VPN services, TorGuard works with virtually all popular operating systems and devices. It can work on Windows, Mac OS, Linux, Android, iOS, and Boxee Box devices. It can also be used on DD-WRT, Tomato, and Asus Merlin routers. Just proceed to the Getting Started page (the link is on the footer part of the site) to find the setup guides you need to proceed with the installation. The recommended setup is to download and install the latest TorGuard client (and to upgrade to the latest operating system). It is however possible to do manual VPN configuration for the different security protocols with TorGuard (there are tutorials in the Setup page). Just go to the Setup page (link is near the upper right corner, beside Login, FAQ, and Blog).

Pricing, Promotions, and Checkout

TorGuard is available in monthly, quarterly, and annual bundles at $11.54, $20.97 ($6.99 per month), and $64.00 ($5.33 per month) respectively. All packages come with the same features including 5 simultaneous connections, multiple ciphers, stealth proxy, advertisement and malware blocking, and the prevention of WebRTC/DNS/IPv6 leaks. These packages, by the way are the “Privacy Bundle” mentioned in TorGuard’s homepage. These are some of the most competitive VPN package prices around, the long-term bundles in particular.

Interestingly, at the time we did this review, we found different prices when we tried doing the checkout. Instead of $11.54 per month, the shopping cart only indicated a rate of $5.95 per month. Instead of $20.97 for the quarterly rate, the shopping cart only asked for $14.95. There’s also a rate of $28.95 for the semiannual package and the annual rate was reduced to $46.95 instead of $64. We thought there was some promo at that time—and it’s really one tempting promo! These prices easily make TorGuard one of the least expensive top VPN packages around. HOWEVER, it turned out that these lower prices aren’t the prices you will actually be paying. These are just the prices for the VPN service and by the time you will have to pay for the bundle, there is a separate charge for the anonymous proxy so you will still end up having to pay for the amount that was indicated on the homepage of the TorGuard website.

On the other hand, if you don’t want to pay for the full privacy bundle, you can just pay for the separate services: anonymous proxy, anonymous VPN, and anonymous email. They are available at $5.95, $9.99, and $6.95 per month respectively.

TorGuard offers 5 free simultaneous connections for every account. However, if you want to add more than 5 simultaneous connections, you will have to pay $3.00 for each new simultaneous connection. This is something you have to indicate during the checkout process.

TorGuard supports multiple payment methods. These include PayPal, Payment Wall, credit cards (Visa, MasterCard, and American Express), as well as bitcoin. You just have to select the payment method you want to use during the checkout process and proceed to filling out the payment form.

TorGuard Support

To contact TorGuard support, you can use their toll-free number 1-800-276-0433 or their live chat facility, Access the live chat function by clicking on the persistent blue Chat Now button on the lower right part of the website. Live support is quite responsive. It even asks you if you need something if you have been spending some time on the TorGuard website. Customer support is available 24/7. You may also contact TorGuard through its official social media accounts. The links to these social media accounts are on the upper right corner of the site.

Conclusion

TorGuard is arguably one of the better VPN service providers at present. It offers a good number of servers and IP addresses in different parts of the world. Its features are comparable to those offered by other top VPN providers. Additionally, the rates are quite competitive, especially if you go for the annual package. It’s also a plus having 24/7 customer support through live chat and an extensive collection of tutorials that cover almost everything you need to know to set up your TorGuard VPN connection. There’s nothing to complain about the interface, speed, privacy policy, and security. It maintains zero logs policy like how every VPN service provider should! If you are looking for a good VPN service, TorGuard is definitely worth considering. It may not be the best but it’s a great choice for whatever purpose you have in mind, including using it alongside the Tor browser to use darknet sites.

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